Privacy policy

1. Information we collect

We may collect information that you provide directly to us, including:

When you use our website, we may also collect limited technical information such as:

Please do not submit passwords, banking details, Aadhaar details, health information or other sensitive personal information through our website forms.

• Your name
• Business or brand name
• Email address
• Phone number or WhatsApp number
• Service requirement
• Project brief, business information, timeline and optional budget range
• Information shared through website forms, email, WhatsApp, social media or meetings
• IP address
• Browser and device type
• Pages viewed and time spent on the website
• Referring website or source
• Cookie and analytics data, where enabled

2. How we use your information

We may use your information to:

We do not sell your personal information.

• Respond to enquiries and requests
• Understand your business needs
• Prepare a quotation, proposal or project scope
• Contact you by phone, WhatsApp or email
• Deliver agreed services
• Send project-related communication
• Improve our website, services and customer experience
• Measure website traffic, campaign activity and website performance
• Meet legal, accounting, security or record-keeping obligations

3. Marketing communication

If you contact us, request information or choose to receive updates, we may send relevant communication about our services, content, campaigns or offers.

You can ask us to stop marketing communication at any time by:

Stopping marketing communication will not affect essential project-related communication.

• Replying “STOP” to a WhatsApp message where applicable
• Clicking an unsubscribe link in an email, where available
• Emailing us at connect@adbuzzdigital.com

4. How we share information

We may share personal information only when reasonably required for our business operations, including:

We expect third-party providers to handle information appropriately for the services they provide.

• Team members and authorised contractors working on your project
• Website hosting, analytics, email, CRM, communication or cloud-storage providers
• Payment, domain, hosting, advertising or software providers where relevant to your project
• Professional advisers, government bodies or law-enforcement agencies where required by law
• A buyer, successor or affiliated entity in the event of a business restructuring, sale or transfer

5. Cookies and analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and measure marketing performance.

You can manage or disable cookies through your browser settings. Some website features may not work properly if you disable certain cookies.

Where required, we will provide a cookie notice or consent option before using non-essential cookies.

6. Data security

We use reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no website, online platform or data transmission can be guaranteed to be completely secure. You provide information at your own discretion.

7. Data retention

We retain personal information only for as long as reasonably necessary to:

When information is no longer required, we may securely delete or anonymise it.

• Respond to your enquiry
• Deliver services
• Maintain project and business records
• Resolve disputes
• Meet legal, tax, accounting or security requirements

8. Your rights and choices

Subject to applicable law, you may request to:

To make a request, email connect@adbuzzdigital.com. We may need to verify your identity before processing your request.

• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Withdraw consent where processing is based on consent
• Ask us to delete information that is no longer required
• Raise a privacy concern or complaint

9. Third-party links

Our website may contain links to third-party websites, social-media platforms, payment providers or external tools. We are not responsible for their content, privacy practices or security. Please review their policies before sharing information with them.

10. Children’s privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children without appropriate parent or guardian consent.

11. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, processes or legal obligations change. The revised version will be published on this page with an updated “Last updated” date.